Advice from the workshop

What we explain to our customers, written down once and for all. Practical answers, with nothing to sell.

Clean a Persian rug yourself, or trust it to a professional?

Vacuuming, shop-bought shampoo, steam, washing in the garden: what is safe, what damages a hand-knotted rug, and when to call a workshop.

Surface area, material, condition, stains, fringes, transport: the six factors behind the price of a rug clean, and how to get a fair quote.

How to recognise a moth attack on a wool rug, stop the damage, treat it, repair the eaten areas and stop it happening again.

How to live with a silk rug without damaging it: use, vacuuming, stains, light, and why its cleaning belongs in a workshop.

Five simple checks to tell whether a rug is hand-knotted or machine-made, and what that changes for its care and its value.

Leak, flood, overflowing washing machine: what to do straight away with a wet Oriental rug, and what you must never do.

A photo and the dimensions are enough for a first estimate. We reply by email or by phone.

1
You send us a photo
A photo of the rug and its approximate dimensions, through the form or by email. No need to come in.
2
We reply with a clear quote
We look at the material, the condition and any stains, then write back with what we propose and what it will cost. No surprises later.
3
The rug goes to the workshop and comes back ready to lay
We agree the transport and the timing with you. Your rug comes back clean, dry, fringes combed.